Update: SunQuest Cruises Monitoring COVID-19
Rolling Updates from SunQuest Cruises
October 4, 2021, 12:34 PM CST: Beginning Monday, October 4, 2021, staff will no longer be required to wear masks while aboard the SOLARIS Yacht. This decision comes after continuing to follow local guidelines. Our staff remains committed to continuing to adhere to strict cleaning protocols, as a part of our own safety standard. The yacht is cleaned and sanitized before and after each event. We encourage both staff and guests to self-monitor any symptoms, including fever, and reschedule their cruise should symptoms appear. If a guest needs to reschedule their reservation, please call 850-650-2519 to speak with a reservationist, available Monday-Friday from 9a-5p CT. All cancellations must be submitted 24 hours prior to the scheduled reservation, as per our cruise confirmation.
August 2, 2021, 10:05 AM CST: SunQuest Cruises remains committed to following local and federal guidelines. As our staff continues to monitor the status of COVID-19 and the rise of the Delta variant, the staff of SunQuest Cruises will continue to be required to wear masks throughout all events aboard the SOLARIS Yacht. Masks are strongly encouraged while not seated at your table. Our staff is committed to continuing to adhere to strict cleaning protocols, as a part of our own safety standard. The yacht is cleaned and sanitized before and after each event. We encourage both staff and guests to self-monitor any symptoms, including fever, and reschedule their cruise should symptoms appear. If a guest needs to cancel or reschedule their reservation, please call 850-650-2519 to speak with a reservationist, available Monday-Friday from 9a-5p CT.
Seating aboard the SOLARIS Yacht is open to 100% capacity, and cruise-style seating will be utilized. We will continue to offer the option to upgrade to a private table by the window, and those accommodations can be made when guests make a reservation online at SunQuestCruises.com or by calling a representative at 850-650-2519. During the cruise, we welcome guests to enjoy the open-air Sky Deck throughout the evening. Dancing will always be welcome aboard the yacht, and we remind guests that as music can be heard from all three decks to spread out and use all available outside areas for dancing.
May 20, 2021, 12:30 PM CST: As we move into the summer aboard the Solaris Yacht, our team at SunQuest Cruises is hopeful to see the continuous improvement surrounding the status of COVID-19. Throughout this unpredictable time, our staff has implemented additional safety measures every step of the way to include continuously disinfecting high-touch points throughout the yacht, requiring staff to wear masks, taking temperatures of both staff and guests upon boarding, and limiting capacity aboard the yacht. As of June 1, 2021, we will begin to roll back some of those additional measures to include implementing cruise-style seating and returning to 100% capacity. Our staff is committed to continuing to adhere to strict cleaning protocols, as a part of our own safety standard. Staff will continue to wear masks. Temperatures will no longer be taken upon boarding. However, we encourage both staff and guests to self-monitor any symptoms, including fever, and reschedule their cruise should symptoms appear. As we return to 100% capacity aboard the yacht, it is possible that guests may experience cruise-style seating. Cruise-style seating means that you may be sat with other parties. We will continue to offer the option to upgrade to a private table by the window, and those accommodations can be made when guests make a reservation online at SunQuestCruises.com or by calling a representative at 850-650-2519.
Our team is looking forward to opening the Solaris Yacht back to full capacity, and to serving you and your guests very soon. If you have any questions about your upcoming experience aboard Solaris, please call 850-650-2519. Our reservationists are available M-F, from 9-5 CT.
January 21, 2021, 11:40 AM CST: SunQuest Cruises is committed to providing guests with a safe and enjoyable experience while aboard the Solaris Yacht. Our staff will be wearing masks during public cruises and private events. Temperature checks will be taken prior to boarding. Any guest with a temperature of 100 degrees or more will not be permitted to board. At this time, cruise-style seating will not be utilized. We encourage guests looking for a more private or intimate experience to call 850-650-2519 prior to booking. We appreciate everyone’s cooperation and dedication to keep themselves and others safe.
September 26, 12:19 PM CST: Governor Desantis recently implemented Phase 3 as a part of the state of Florida’s reopening plan. Phase 3 allows restaurants to return to full capacity. Beginning next week, SunQuest Cruises will open to full capacity. Our staff is still committed to providing guests with a safe and enjoyable experience. SunQuest Cruises will still implement our own safety and cleaning protocols, which includes sanitizing high area touchpoints before, after, and during our cruises. Weddings and Events are scheduled to continue as normal at full capacity.
July 12, 2020, 1:29 PM CST: SunQuest Cruises’ SOLARIS Yacht continues to operate with additional safety precautions. Reservations remain limited and tables are set apart per CDC Guidelines. All staff are wearing gloves and mask throughout each cruise, in addition to temperature checks prior to each shift. Guests are not expected to wear masks but will have their temperature checked by a staff member prior to boarding. Weddings and events are scheduled to continue as normal. Event hosts should reach out to their designated event planner for more information regarding updating floorplans and dinner service to best serve and protect guests.
May 1, 2020, 4:20 PM CST: Per the Governor’s guidelines, SunQuest Cruises will resume Sunset Dinner Cruises and special events aboard the SOLARIS Yacht starting May 8, 2020. Limited reservations will be available. Tables will be set up 6 feet apart. For more information regarding guest guidelines and other precautions that SunQuest Cruises is taking, please thoroughly read through your emailed confirmation following completing a reservation.
April 21, 2020, 11:19 AM CST:
SunQuest Cruises is proud to announce that our kitchen is now OPEN for curbside pickup orders. Our chefs have curated a Family-Style Menu, available to pick up Tuesday-Saturday from 2-6p CST. You can place orders from 9-5 CST. Click here to view the menu and learn more about our contact-free curbside pickup process. Support our staff and our local business by ordering a curbside pickup order for your family.
April 16, 2020, 2:14 PM CST:
SunQuest Cruises remains committed to following local and federal guidelines. Gift cards are still available online at SunQuestCruises.com and can be purchased to be used on any future cruise hosted by SunQuest Cruises’ SOLARIS Yacht. Until April 30, 2020, guests who purchase $100 in gift cards will receive a complimentary $10 credit to use aboard their cruise. Guests who purchase $200+ in gift cards from now until April 30, 2020, will receive an additional $25 credit to use aboard their next cruise. Click here to purchase a gift card for SunQuest Cruises’ SOLARIS Yacht. Once purchased, directions on how to use the additional onboard credit will be either emailed or mailed to the guest directly.
April 13, 2020, 10:15 AM CST:
In compliance with the Governor’s executive order, SunQuest Cruises will remain closed until April 30, 2020. Our team still remains working remotely in full capacity. SunQuest is committed to following both local and federal guidelines. Our main phone line remains open at 850-650-2519. Guests can also email [email protected] for assistance. Weddings and events can email their events team directly for assistance at this time.
March 18, 2020, 1:24 PM CST:
SunQuest Cruises has been monitoring the spread of COVID-19 alongside our guests. Our team will follow local and federal government guidelines through this time of uncertainty. At this time, we have decided to close the SOLARIS Yacht for 15 days to do our part in flattening the curve. We will reevaluate in the coming days to reassess as updates concerning the spread of COVID-19 are released. Any weddings and events booked aboard the SOLARIS or with our off-site events team are encouraged to reach out to their event planners to review their best possible options. Our team is dedicated to supporting our guests through this time. Our office will continue operations as normal, as our team will be working from home to limit any possible spread of the virus. The SOLARIS yacht will reopen in our full capacity on April 9, 2020.
As a part of our daily maintenance and operations aboard the SOLARIS yacht, the yacht is thoroughly cleaned and sanitized before and after each event. Additional hand sanitizer stations have been placed around the yacht for both guests and staff. As always, antibacterial soap is available in all of the bathrooms aboard the yacht. We strongly encourage guests who do not feel well to consider postponing their reservation for another date. For more information about how to avoid the spread of COVID-19, please visit https://floridahealthcovid19.gov/.
End of Updates